Warranty Note
Thank you for choosing FEJ Jewelry. To ensure your shopping experience is nothing short of perfection, we would like to provide you with information regarding our warranty policy.
Warranty Period
We offer a one-year free warranty on FEJ jewelry, starting from the date of your item's receipt. During this period, if you encounter any quality-related issues with your jewelry, we will provide free repair or replacement services.
Repair Services
Our repair services include, but are not limited to, fixing crystals, mending fractures, repolishing, and cleaning services. If your jewelry requires any repairs, please contact our customer service team, and they will provide you with detailed repair process instructions.
Warranty Terms
Please note that the warranty does not cover issues resulting from accidental damage, theft, loss, or improper use. If issues occur after the warranty period, we still offer repair services, but they will be chargeable.
Contact Us
For any further information about the warranty or to file a warranty claim, please don't hesitate to get in touch with us. Our customer service team is here to provide you with full support.
We greatly value your satisfaction, and FEJ Jewelry is committed to delivering high-quality products and exceptional customer service. Once again, thank you for your choice, and we look forward to continuing to provide you with beautiful jewelry while ensuring your shopping experience remains delightful.
